Wait for police release
Police must release the scene before cleanup begins. They do not clean it.
Property needs professional crime-scene cleanup?
After police release a scene, specialized cleanup crews remove biological material, fingerprint powder and other residue, and restore the space. We are sorry you are dealing with this. Call 833-877-1717 when you are ready. RepairNowUSA connects the request. An independent provider does the work.
Am I in the right place?Yes after police have released a scene involving blood, bodily fluids or other residue.
Is this urgent?When authorities release the property; earlier cleanup is not allowed.
What do I do next?Confirm the scene is released and call 833-877-1717.
Openings to secure: board-up.
RepairNowUSA editorial review · Last substantively reviewed October 14, 2026 · Review standards
What to do now
Keep people out
Close off the area and keep children and pets away.
Contact victim services
Local victim services can explain help that may be available, including compensation programs.
Health and safety
Blood and bodily fluids can carry infectious disease. Do not clean them yourself without training and protective equipment. If police or a medical examiner are involved, wait until they release the scene.
Common situations
Blood and bodily fluids
Contamination can spread to carpets, walls, furniture and subfloor.
Fingerprint powder and residue
Investigation residue can stain surfaces and needs specialized cleaning.
Tear gas or chemical agents
Some scenes have chemical residue that requires protective cleanup.
Forced entry damage
Broken doors and windows may need board-up. See emergency board-up.
What to have ready when you call
- Property ZIP code and whether it is a home, rental, business or vehicle
- Whether police have released the scene
- What kind of contamination or residue is present
- Which rooms or areas are affected
- Who can authorize the work
How crime scene cleanup usually works
- Assessment. Technicians identify contamination and residue throughout the area.
- Removal. Contaminated materials are removed and packaged.
- Cleaning and disinfection. Surfaces are cleaned, disinfected and residue is removed.
- Restoration. Odor is treated and damaged materials are prepared for repair.
Keep records and receipts. Crime victim compensation programs and insurers usually need them.
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles specialized biohazard cleanup in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Property needs professional crime-scene cleanup questions
Who pays for this cleanup?
It varies. Some property insurance policies cover it. Every state has a crime victim compensation program that may help with crime scene cleanup costs. Ask your insurer and local victim services.
Will the provider be discreet?
Many specialized cleanup providers use unmarked vehicles and work quietly and respectfully. Ask about privacy when you call.
Do police clean up after a crime?
No. Police and investigators do not clean the scene. Property owners usually arrange cleanup after release.
Is support available?
If you or someone else is in crisis, call or text 988 (Suicide and Crisis Lifeline in the U.S.). For immediate danger, call 911. Local victim services and grief counselors can also help.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.