Make the area safe
Keep people away from smoking, sparking or wet equipment. If there is fire or smoke that does not stop, evacuate and call 911.
Commercial power problem or building electrical failure?
Electrical failures in commercial buildings stop operations, threaten equipment and can be dangerous. Make the area safe, then call 833-877-1717 with the address and what is down. RepairNowUSA connects the request. An independent licensed commercial electrician does the work.
Am I in the right place?Yes for power loss to areas or equipment, tripping breakers, burning smells, failed lighting, or damaged service equipment.
Is this urgent?Urgent with heat, smoke or sparking, or where safety systems or critical equipment are affected. If you see smoke, flames, or sparks that do not stop, leave the building and call 911.
What do I do next?Call 833-877-1717 with the ZIP code, building type and what has lost power.
Lighting only: commercial lighting. Generators: commercial generator.
RepairNowUSA editorial review · Last substantively reviewed October 14, 2026 · Review standards
Before the electrician arrives
Keep staff out of panels
Only qualified electrical workers should open panels or switchgear. Arc-flash hazards in commercial equipment can be severe.
Check with the utility
If the whole building or several buildings are out, check the utility’s outage map or call them first.
Electrical rooms are for qualified people
Do not let staff open switchgear or panels. Arc-flash hazards in commercial equipment can be severe. If you see smoke, flames, or sparks that do not stop, leave the building and call 911.
Common commercial electrical failures
Loss of power to part of the building
A tripped main or feeder breaker, a failed transformer or a utility problem can drop floors, suites or equipment.
Equipment tripping breakers
Repeated trips on HVAC, kitchen or production equipment can mean overload, a failing motor or a wiring fault.
Lighting failures
Large areas of lighting out can be a circuit, panel or control problem. See commercial lighting repair.
Backup power problems
Generators and transfer switches that fail to start or transfer leave critical loads down. See backup power repair.
What to have ready when you call
- Property ZIP code and building type
- What lost power: whole building, floors, suites or specific equipment
- Whether the utility reports an outage
- Any smoke, burning smell, heat or sparking
- Operating impact and critical loads
- Who can authorize work and any vendor requirements, such as a COI
How commercial electrical repair usually works
- Safety first. The electrician de-energizes equipment where needed and follows safe work practices for live equipment.
- Troubleshoot. Panels, feeders, breakers and loads are checked to find the fault.
- Restore critical loads. Where possible, power is restored to the most important systems first.
- Permanent repair. Failed breakers, wiring or equipment are replaced, which may need parts ordered or a utility coordination.
Some repairs require a permit and inspection, and utility-side problems must be fixed by the utility. The electrician can tell you which side of the meter the problem is on.
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles commercial electrical repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Commercial electrical questions
Can repairs be done while we are open?
Often, but some work requires shutting off power to parts of the building. Electricians can schedule shutdowns after hours where possible.
Is it the utility or our equipment?
If neighbors or other buildings are out too, it is likely the utility. If only your building or part of it is out, the problem is more likely on your side.
Do you cover multiple locations?
RepairNowUSA can take requests for different sites. Provider coverage depends on each location’s ZIP code.
Does RepairNowUSA guarantee response times?
No. RepairNowUSA connects you with a participating independent provider when one is available. Timing depends on location and capacity.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.