Stop hazards first
Unplug or switch off anything sparking, smoking or smelling hot. Close water valves for leaking appliances.
Appliance not working? Start with the appliance and the symptom.
Refrigerators, freezers, washers, dryers, dishwashers, ovens and microwaves fail in different ways, and some failures are urgent. Unplug anything that sparks or smells hot, stop any water, then call 833-877-1717. RepairNowUSA connects the request. An independent appliance technician does the repair.
Am I in the right place?Yes for any major home appliance that will not run, leaks, will not heat or cool, or makes new noises or smells.
Is this urgent?Urgent for a fridge or freezer not cooling, water leaking, a dryer smelling of burning, or any gas smell. Gas smell: leave and call the utility or 911.
What do I do next?Find the brand and model number, then call 833-877-1717.
Choose your appliance: refrigerator, freezer, washer, dryer, dishwasher, oven and stove, microwave.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
What to do now
Check the basics
Plug, breaker, GFCI, door latch and settings.
Find the model number
It speeds up diagnosis and parts ordering.
Gas, fire and water first
If you smell gas, leave and call the gas utility or 911 from outside. If an appliance is smoking or on fire, get out and call 911. Do not open appliance panels; many have high-voltage parts.
Common causes
Refrigerator or freezer not cooling
Washer or dishwasher leaking
See appliance leak.
Dryer not heating or smelling hot
Oven or stove not heating
See oven not heating.
What to have ready when you call
- Property ZIP code, home or business
- Brand and model number (usually inside the door or on the back)
- Appliance type and symptom
- Any leaks, smells or sparks
- Age of the appliance
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles appliance repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Appliance not working questions
Which appliance problems are urgent?
A refrigerator or freezer that stops cooling with food inside, any appliance leaking water onto floors, a dryer that smells like burning, and a gas range or oven that smells of gas. For a gas smell, leave and call the gas utility or 911 first.
Do providers work on Whirlpool, GE, Samsung, LG and other brands?
Independent appliance providers commonly work on major brands such as Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Bosch and Kenmore. Tell RepairNowUSA the brand and model. RepairNowUSA is not affiliated with any manufacturer, and warranty repairs may need the manufacturer’s own service network.
Repair or replace?
It depends on the failure, the appliance’s age and the cost. The technician can explain.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.