Terms of Use
Important: RepairNowUSA is a referral and connection service. It is not the contractor performing the repair, and it is not 911 or an emergency-response authority. The website contact form is not a repair request. Calls may be recorded where the law allows. RepairNowUSA takes the call and connects a provider. The provider does the work.
Effective: September 20, 2026
Use of the service
These Terms of Use apply to the RepairNowUSA website and related referral and connection services. By using the website or contacting RepairNowUSA, you agree to use the service lawfully and only for legitimate property-repair or related information needs.
Referral and connection role
RepairNowUSA may collect enough information to identify a repair category, location, urgency, or other routing factor and may connect or refer a caller or request to an independent third-party provider, referral network, call buyer, or other participating service partner. RepairNowUSA does not itself perform, supervise, schedule, inspect, guarantee, warranty, price, or pay for the underlying repair work.
Any scope of work, estimate, price, appointment, contract, payment, warranty, credential, license, insurance representation, service result, or dispute relating to actual repair work is between you and the independent provider unless RN expressly states otherwise in writing.
No guarantee of connection or service
Availability varies by location, repair category, urgency, time, provider coverage, network capacity, and other operational factors. RepairNowUSA does not guarantee that a provider will be available, that a call will be accepted, that service will occur within a particular time, or that a particular repair result will be achieved.
Emergency safety / not 911
RepairNowUSA is not 911, a fire department, police department, emergency medical service, utility emergency line, or other emergency-response authority. If there is immediate danger, fire, a suspected gas leak, a medical emergency, a downed power line, structural collapse, or another life-safety threat, contact 911, the appropriate emergency authority, or the utility provider first and follow official safety instructions.
Information and repair guidance
Website content is general information and is not a substitute for professional inspection, engineering, legal, medical, insurance, code, utility, or emergency advice. Conditions at a property can differ materially from what can be described online or by telephone.
Independent providers and third-party services
Independent providers and networks are separate businesses. Their websites, privacy practices, terms, credentials, pricing, availability, warranties, and performance are their responsibility. You should evaluate a provider and the proposed work before entering into a service agreement.
Prohibited use
You may not misuse the website or telephone service, interfere with its operation, attempt unauthorized access, submit fraudulent requests, impersonate another person or business, use automated means in a way that harms service availability, or use RN content in violation of applicable law.
Website availability and changes
RN works to keep the website and call path available and dependable, but internet, hosting, telecommunications, power, carrier, third-party network, or other failures can occur. RN may make changes needed for security, legal compliance, reliability, or service operation.
Disclaimer and limitation
To the fullest extent permitted by applicable law, the website and referral/connection service are provided on an “as available” basis without warranties that a particular provider, repair result, response time, or economic outcome will occur. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Changes to these terms
Material changes must be reviewed as a production change and will be reflected by an updated effective date.
Terms of use questions
Quick answers about the RepairNowUSA referral service and the independent-provider relationship.
What service do the RepairNowUSA terms apply to?
They apply to the RepairNowUSA website and related referral and connection services used for legitimate property-repair and related information needs.
Does using RepairNowUSA create a repair contract with RN?
No. Any repair agreement is between you and the independent provider unless RN expressly states otherwise in writing.
Does RepairNowUSA guarantee that a provider will accept my request?
No. Connections depend on service type, location, urgency, participating coverage, network capacity and other operating factors.
Who is responsible for estimates, appointments, pricing and repair warranties?
The independent provider is responsible for its inspection findings, estimate, schedule, price, service agreement, warranty representations and repair performance.
Can RepairNowUSA guidance replace an on-site professional inspection?
No. Website information is general and cannot account for every property condition, code issue, utility hazard or site-specific factor.
What should I do when a property condition presents immediate life-safety danger?
Contact 911, the appropriate emergency authority or the utility first for fire, suspected gas, downed power lines, medical danger, structural collapse or another immediate life-safety threat.