Turn cooling off
Switch the thermostat from cool to off. If you see ice, running the fan alone can help it thaw.
The evaporator coil inside the air handler or furnace is where air gets cooled. Ice, leaks or dirt on the coil stop cooling and can overflow water. Turn the AC off if there is ice, then call 833-877-1717. RepairNowUSA connects the request. An independent HVAC technician does the repair.
Ice everywhere: frozen AC unit. Leak confirmed: refrigerant leak.
RepairNowUSA editorial review · Last substantively reviewed October 14, 2026 · Review standards

Switch the thermostat from cool to off. If you see ice, running the fan alone can help it thaw.
Melting ice can overflow the drain pan. Put towels around the indoor unit and check the drain line.
A clogged filter starves the coil of air and is a common cause of icing. Replace it if dirty.
Chipping or scraping ice can puncture the coil. Do not open the outdoor unit, touch the capacitor or wiring, or handle refrigerant. Capacitors hold a dangerous charge even with power off, and refrigerant work requires EPA certification.
Low airflow from dirty filters or a failing blower, or low refrigerant, can make the coil ice over.
Coils can develop small leaks over time. The system cools less and may freeze. Only certified technicians can handle refrigerant.
Dust and debris on the coil reduce cooling and efficiency.
A clogged condensate drain or cracked pan leaks water near the indoor unit. See AC drain line repair.
Refrigerant work requires EPA Section 608 certification. Adding refrigerant without fixing a leak only delays the next failure.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Low airflow from a dirty filter or blower problem, or low refrigerant from a leak, are the usual causes.
Sometimes. Small accessible leaks can be repaired, but many leaking coils are replaced.
No. Chipping can puncture the coil. Turn off cooling and let it thaw.
Often a few hours with the fan running. Heavy ice can take longer.
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.