Emergency repair help in San Antonio, TX
San Antonio emergencies tend to come from sudden storms and extreme temperatures: flash flooding, hail and wind damage to roofs, air conditioning failures in summer heat, and pipes that burst in occasional hard freezes. Know your utilities, take the first safety step, and call 833-877-1717 to request an independent provider.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
If someone is in danger
Call 911 for fire, smoke, injuries or anyone trapped. If you smell gas, leave the building and call the gas utility or 911 from outside. Stay far from downed power lines and report them to the electric utility. Repairs come after people are safe.
Emergencies to plan for in San Antonio
Flash flooding
Central Texas is known as Flash Flood Alley: heavy rain on thin soils and hilly terrain sends water through low crossings and creeks fast. Never drive into water over a road. After water enters a building, keep electricity off in wet areas and start drying quickly.
Hail and wind
Spring storms bring hail and strong winds that damage roofs, skylights, siding and AC units. Check from the ground and the attic, photograph damage, and get a tarp on any opening. See how to check your roof after a storm.
AC failure in summer heat
Long hot summers make AC failure dangerous for vulnerable people. Protect people first, then check the thermostat, breakers, filter and outdoor unit. See AC out in a heat wave.
Hard freezes
Hard freezes are infrequent, but they can burst pipes in homes not built for cold. Protect exposed pipes and know where your main water shutoff is before a freeze.
San Antonio utilities: who to call first
Utility-side problems, such as a main break in the street, a gas leak or a neighborhood outage, go to the utility. Problems on your side of the meter usually need a private provider.
- Water: San Antonio Water System (SAWS)
- Electric and gas: CPS Energy
- City services: San Antonio 311
Service areas follow the property address, so check your bill if you are not sure which utility serves you.
Before you hire in Texas
Texas licenses plumbers through the Texas State Board of Plumbing Examiners and electricians and air conditioning contractors through the Texas Department of Licensing and Regulation. Texas has no statewide general contractor or roofer license, so ask for references, insurance and a written contract.
Ask for a written estimate, proof of insurance and how the work is priced before you approve it. Emergency steps that stop damage come first; permanent work may need a permit.
Repair help in San Antonio
Step-by-step guides
How RepairNowUSA works in San Antonio
Call 833-877-1717 and describe what is happening, the property type and the ZIP code. RepairNowUSA looks for a participating independent provider for that kind of work in your area and connects you if one is available. The provider confirms timing, scope and price with you and does the work. RepairNowUSA is a referral and connection service, not a contractor, and availability and response times are not guaranteed.
San Antonio repair questions
Who do I call for a gas smell in San Antonio?
Leave the building and call CPS Energy or 911 from outside. Do not switch lights or appliances on or off.
Who handles a water leak at the meter?
Leaks at or before the meter are usually SAWS's responsibility. Leaks on the house side of the meter are usually the owner's, and a plumber's job.
What should I do after a hailstorm?
Check for damage from the ground and attic, photograph everything with the storm date, cover any openings, and contact your insurer.
Can I call RepairNowUSA at night?
Yes. You can call 833-877-1717 at any time. Whether an independent provider can come out right away depends on the ZIP code, the time and provider capacity, so availability is not guaranteed.
Official San Antonio resources
Official resources are linked for utility, permit and safety context. Those agencies do not endorse RepairNowUSA.