Do not force it
Forcing can break the key or the lock.
Door lock broken, sticking or not securing the property?
A lock that will not turn, will not latch, or has a broken key inside leaves the property unsecured or you locked out. Call 833-877-1717. RepairNowUSA connects the request. An independent locksmith or door technician does the work.
Am I in the right place?Yes for locks that stick, will not latch, spin freely or have a broken key.
Is this urgent?Urgent if the door cannot be secured.
What do I do next?Call 833-877-1717.
Lockout now: emergency locksmith.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
What to do now
Check the latch
Does it engage the strike?
Secure another way
If needed temporarily, with a secondary lock or by staying at the property.
Safety and authorization
If a child, vulnerable person or pet is locked in a car or building and in danger, call 911 first. After a break-in, call the police and let them finish before changing locks. Providers verify that you live at or are authorized for the property before opening or rekeying a lock. Have ID or proof of authority ready.
Common causes
Worn cylinder
Key sticks.
Broken latch spring
Latch will not hold.
Misaligned door
Latch misses the strike.
Broken key
See key replacement.
What to have ready when you call
- Property ZIP code, home or business
- Door or lock type
- Whether you are locked out now
- ID or proof of authority available
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles door lock repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Door lock broken questions
Repair or replace a door lock?
Many locks can be repaired or rekeyed; badly damaged or low-security locks may be replaced.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.