Keep generators outside
At least 20 feet from doors and windows.
Generator failed or backup power unavailable?
Backup power keeps sump pumps, medical equipment, refrigeration and security running in an outage. If a generator, transfer switch or battery system fails, call 833-877-1717. RepairNowUSA connects the request. An independent provider does the repair.
Am I in the right place?Yes for generators, transfer switches, or battery backup systems that will not supply power.
Is this urgent?Urgent during an outage, in extreme weather, or when medical equipment depends on it. If someone’s life depends on powered equipment, call 911.
What do I do next?Note any fault codes and call 833-877-1717.
Home standby: generator repair. Commercial: commercial generator.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
During the outage
Prioritize loads
Medical devices, sump pumps, refrigeration.
Read fault codes
They speed up diagnosis.
Carbon monoxide
Never run a generator indoors or in a garage. Use battery-operated CO alarms. Do not plug generators into wall outlets.
Backup power systems
Standby generators
See generator repair.
Transfer switches
Manual or automatic.
Battery and solar storage
Inverter or battery faults.
Portable generator connections
Interlocks and inlets.
What to have ready when you call
- Property ZIP code, home or business
- Backup system type and brand
- Fault code
- Outage status
- Critical loads
- Fuel or battery level
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles emergency backup power repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Backup power questions
Can I call during an outage at night?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Is it safe to backfeed through a dryer outlet?
No. That is dangerous and can kill utility workers. Use a proper transfer switch or interlock installed by an electrician.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.