Stop shared water
Riser or unit valves.
Multifamily repair issue affecting units, common areas or building systems?
Apartment and condo buildings share plumbing, roofs, electrical and HVAC. One failure can affect many units. Call 833-877-1717 with units and systems affected. RepairNowUSA connects the request. An independent provider does the work.
Am I in the right place?Yes for leaks between units, building-wide outages, common-area damage, and urgent unit repairs.
Is this urgent?Urgent when water is moving between units, residents lose heat, water or power, or security is affected.
What do I do next?Call 833-877-1717 with the building and units affected.
Landlord guide: multifamily repair triage.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
What to do now
Notify residents
Units below and affected.
Access to units
Notice requirements apply.
Residents and notice
Follow your lease and local rules for entering units. Residents without heat, water or power may have habitability rights; act promptly.
Common situations
Leaks between units
Plumbing above.
Roof leaks
Top-floor units.
Building HVAC
Boilers and RTUs.
Common areas
Doors, lighting, laundry.
What to have ready when you call
- Property ZIP code, home or business
- Building size and units affected
- Systems involved
- Resident access
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles multifamily property repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Multifamily repair issue affecting units questions
Who handles water moving between units?
Start with the source unit or building system, then dry affected units.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.