Turn it off
And unplug if safe.
Washer not draining and full of water?
Water left in the drum usually means a clogged drain pump filter, a kinked hose or a failed pump. Turn the washer off, do not force the door, then call 833-877-1717. RepairNowUSA connects the request. An independent appliance technician does the repair.
Am I in the right place?Yes for water left in the drum after a cycle.
Is this urgent?Urgent if it is overflowing or you need it soon.
What do I do next?Turn it off and call 833-877-1717.
Water on the floor: washer leaking.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
What to do now
Check the drain hose
Not kinked or pushed too far into the standpipe.
Coin trap or pump filter
Some front-loaders have an access panel. Draining it releases a lot of water; have towels ready.
Do not force the door
Front-loader doors stay locked until the water level drops. Forcing them breaks the lock and spills water.
Common causes
Clogged pump filter
Socks, coins and lint.
Kinked hose
Behind the washer.
Failed drain pump
Hum but no drain.
Clogged house drain
See clogged drain.
What to have ready when you call
- Property ZIP code, home or business
- Brand and model number (usually inside the door or on the back)
- Front-load or top-load
- Error code
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles washer repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Washer not draining and full of water questions
Why will my washer not drain?
A clogged pump filter, kinked hose, failed pump or a clogged standpipe drain.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.