Stop the cycle
Turn it off and unplug it if safe.
Washer not working, draining, spinning or leaking?
Washing machine failures leave clothes soaked or water on the floor. Stop the cycle, close the water valves if it is leaking, then call 833-877-1717. RepairNowUSA connects the request. An independent appliance technician does the repair.
Am I in the right place?Yes for a washer that will not start, fill, drain, spin, or that leaks or makes loud noise.
Is this urgent?Urgent if it is leaking onto floors.
What do I do next?Stop the cycle, close the valves if leaking, and call 833-877-1717.
Specific symptoms: leaking, not draining, not spinning, not filling.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
What to do now
Close the valves
Hot and cold valves behind the washer.
Do not force the door
Front-loader doors lock while water is inside.
Water and electricity
Unplug the washer only if the plug and floor are dry. Water on floors can spread under flooring and into cabinets or the ceiling below. Dry it promptly. If it has soaked in, see appliance leak water damage.
Common causes
Drain pump
Water stays in the drum.
Lid or door lock
Will not start or spin.
Inlet valves and hoses
Not filling or leaking.
Motor, belt or bearings
Noise and no spin.
What to have ready when you call
- Property ZIP code, home or business
- Brand and model number (usually inside the door or on the back)
- Front-load or top-load
- Symptom and any error code
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles washer repair in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Washer not working questions
My washer is full of water and won’t drain. What should I do?
Turn the washer off and unplug it if you can reach the plug safely. Do not force the door open on a front-loader. Put towels down and call.
Do providers work on Whirlpool, Samsung, LG and other washer brands?
Independent appliance providers commonly work on major brands such as Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Bosch and Kenmore. Tell RepairNowUSA the brand and model. RepairNowUSA is not affiliated with any manufacturer, and warranty repairs may need the manufacturer’s own service network.
Can I call at night or on a weekend?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.