Stop the source
Close the main water valve or the fixture valve.
Standing water that needs to come out now?
Water extraction removes standing water from floors, carpet and basements with pumps and truck-mounted or portable vacuums. It is the first step before drying. Stop the source, stay clear of wet electrical items, then call 833-877-1717. RepairNowUSA connects the request. An independent restoration company does the work.
Am I in the right place?Yes for standing water on floors, soaked carpet, or a flooded basement or crawl space.
Is this urgent?Yes. The longer water sits, the more it soaks into walls, subfloors and furniture.
What do I do next?Stop the source and call 833-877-1717 with the ZIP code and roughly how much water there is.
After the water is out, the building still needs structural drying. Sewage or flood water: sewage cleanup or flood cleanup.
RepairNowUSA editorial review · Last substantively reviewed October 14, 2026 · Review standards
Before the crew arrives
Power off to wet rooms
Only from a dry location. Do not stand in water near outlets.
Lift what you can
Move furniture onto blocks, pick up rugs, and move electronics and papers.
Electrical and contamination risks
Do not use household vacuums on standing water. Water touching outlets, cords or appliances is a shock hazard. Dirty water, sewage or outside flood water needs protective handling.
Where extraction is needed
Flooded basement
Crawl space water
Soaked carpet and pad
Extraction removes most water; the pad may still need replacement.
Commercial spaces
What to have ready when you call
- Property ZIP code, home or business
- Where the water came from and if it stopped
- Approximate area and depth
- Clean, appliance, sewage or flood water
- Flooring types affected
- Access for equipment
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles emergency water extraction in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Water extraction questions
How long does water extraction take?
Removing standing water often takes hours, depending on volume. Drying the building afterward usually takes several days with monitoring.
Is the water clean, gray or sewage?
It matters. Clean water from a supply line is handled differently from gray water (washer, dishwasher) or sewage and flood water, which require protective equipment and usually removal of soaked porous materials. Tell the provider the source.
Should I turn off the power before water is extracted?
If water is near outlets, cords or the electrical panel, do not walk through it. Turn off power to the area only from a dry spot, or have the utility or an electrician do it.
Can I call for water extraction at night?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Can I use a shop vacuum?
For a small amount of clean water on a hard floor, carefully. Larger amounts or soaked carpet need professional equipment.
Will extraction save my carpet?
Clean-water carpet caught early can often be saved. The pad underneath frequently needs replacing.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.