Tenant emergency instructions sheet
A one-page sheet residents can follow in an emergency. Add your management phone numbers, print, and hand it out with leases and renewals.
RepairNowUSA editorial review · Published October 14, 2026 · Review standards
Emergency instructions for residents
Management: ________________
Call 911 first for
- Fire or smoke
- Anyone hurt or trapped
- A carbon monoxide alarm, or people feeling dizzy or sick
Gas smell
- Leave the building, without switching anything on or off.
- Call the gas utility or 911 from outside.
- Then tell management.
Water leak or flooding
- Turn off the water. Unit shutoff: ________________.
- Keep away from water near outlets and appliances.
- Call management right away.
Call management for
- No heat in cold weather or no AC in extreme heat
- Sewage backing up
- A door or window that will not lock
- Power out in your unit only
Maintenance: ________________ After hours: ________________
Source: RepairNowUSA.com
Free to print, share and link
Property managers, landlord and community associations, schools, emergency-preparedness groups and news sites may print, copy and share this page free of charge, unchanged, with the credit line “Source: RepairNowUSA.com” and a link to this page. Please do not edit the safety steps. For bulk copies, co-branded versions or corrections, see partners or media.
Link to this page: https://repairnowusa.com/tenant-emergency-instructions.html
Questions
Does the sheet tell tenants to call RepairNowUSA?
No. It points residents to 911, the gas utility and your management numbers. Managers can add RepairNowUSA as a backup if they choose.
Can we add our logo?
Yes. Email us for a co-branded version, or add your logo to the printed copy without changing the safety steps.