Stop the entry point
Cover broken windows with plastic or boards from inside; do not climb the roof.
Storm water got into the house or building?
Wind-driven rain, roof damage, broken windows and flooding can push storm water inside. Stop more water from entering if it is safe, keep away from wet electrical items, then call 833-877-1717. RepairNowUSA connects the request. Independent restoration and repair providers do the work.
Am I in the right place?Yes for rain water inside after a storm, through a roof, window, door, wall or foundation.
Is this urgent?Yes while water is still entering or materials are wet. Follow local authorities during active storms.
What do I do next?Once it is safe, call 833-877-1717 with the ZIP code, how the water got in and how much is wet.
Roof opened: emergency roof tarping. Broken window: broken window. Rising outside flood water: flood cleanup.
RepairNowUSA editorial review · Last substantively reviewed October 13, 2026 · Review standards
After the storm passes
Move belongings
Lift furniture, move electronics and documents out of wet areas.
Document everything
Photos of the entry point and every wet room, with dates.
Storm hazards
Stay away from downed power lines and do not enter rooms with sagging ceilings or water near electrical equipment. Never run generators indoors or in garages. Report downed power lines to your electric utility or 911, and stay well away from them.
How storm water gets in
Roof damage
See storm roof damage.
Broken windows and doors
See emergency board-up.
Wind-driven rain
Through siding, vents and window frames.
Surface flooding
Through doors and foundations. See flood cleanup.
What to have ready when you call
- Property ZIP code, home or business
- How the water got in
- Whether it is still entering
- Rooms and materials wet
- Openings that need securing
- Insurance claim status
What happens when you call RepairNowUSA
- Describe what is happening in plain words and give the property ZIP code. You do not need to know which trade to ask for.
- RepairNowUSA checks for a participating independent provider who handles storm water intrusion cleanup in that area.
- If one is available, you are connected. The provider confirms timing, access, scope and price with you before any work.
- The provider, not RepairNowUSA, diagnoses and performs the repair.
RepairNowUSA is a referral and connection service. Provider availability and response times vary by location, time and demand, and are not guaranteed. Before you approve work, ask what was found, the price, the timing and what is not included.
Call 833-877-1717Storm water questions
What should I do first after storm water gets inside?
Stop more water from entering if safe, move belongings, photograph everything, then call 833-877-1717.
Can I call after a storm at night?
Yes. You can call 833-877-1717 at any time, including nights, weekends and holidays. Whether an independent provider can come out right away depends on your ZIP code, the time and provider capacity, so availability is not guaranteed.
Is storm water contaminated?
Rain entering through a roof or window is usually cleaner than outside flood water, but it can pick up contaminants. Rising flood water is treated as contaminated.
Do I need both a roofer and a restoration company?
Often yes: one stops the water, the other dries the building. Say so on the call.
Authoritative references
These public sources give general safety context. They do not replace an on-site evaluation, and RepairNowUSA does not perform the work.